For quick access to all the help you need, be sure to bookmark this page:

OLM Resources:

  • Use your WebControl Panel (yourdomainname/cgi-bin/plusmail) to activate standard features included with your account and numerous free CGI-Scripts. Features unlocked through the Members Site should also be activated from your WebControl Panel. (Please review your login email to get the complete URL for your WebControl Panel)

  • Visit DevHelper for our Online Manual, FAQ's and Configuration Tools to get step by step instructions on everything from uploading your files, managing and setting-up your email accounts, to building your e-commerce store and much more. Utilize our Training Center to take courses in HTML, Flash or several others.

  • Support queries: Support Desk (24/7/365)

  • Billing queries: billing@olm.net (Monday through Friday, between 8:30 a.m. & 5.30 p.m. EST)

  • Sales Queries: sales@olm.net (Monday through Friday between 8:30 a.m. & 8:30 p.m. EST, Saturday between 9:30 a.m. & 6.30 p.m. EST, Sunday between 10:00 a.m. & 6.00 p.m. EST)

  • Call us: Domestic customers can call us toll-free @ 800-741-6813/ 877-265-6638 International customers can call us @ 203-878-8637

  • Quality Assurance: Use our Issue Resolution Form to escalate any unresolved problems.